About Me
As mentioned previouisly, I have been in the Customer and Technical Support industry for 20 years. My first job was Dell technical support under ClienteLogic (now Sitel) back in 1999. I was accepted into the position without an A+ certification from CompTIA due to me being able to display enough knowledge and experience with computers to be able to competently perform my duties. I was also the youngest at the time, 17 years old. I started playing with computer early on, my first computer with help from my father, I built in 1993. That same year, Doom was released and my father pruchased a copy for me. That was when I got into game modding, got a copy of The Doom Construction Kit for Chsitmas 1994, which was a book describing how to mod almost every aspect of the game; from graphcis to levels to game behaviors. That started my journey down software development and design.
In 2001, I attended High-Tech Insititute in Phoenix, Arizona. After six months, however, I was forced to move back in with my parents as the economic downturn and scarcity of jobs kept me from continuing my education there. My professor did urge me at leats to get an A+ certification. I spent the last of my money and certified when it was a lifetime certification. Though the dotCom Bubble popped, I still displayed and used it in lieu of a College/University Degree. I am still planning on raising enough money to go back to school, now that my previous grants are finally paid off.
Contact Details
Las Vegas, NV 89169 US
(719) 888-9122
richardsjamesw@gmail.com
Computer Specs
CPU: AMD Ryzen 5 7600 3.80 GHz
GFX: ASRock Radeon RX 6800 XT Phantom Gaming 16GB GDDR6
RAM: 32GB DDR5 5200 CL34
OS: Arch Linux (6.4.7-arch1-3)
KDE Plasma
Windows 10